PollCap Support

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Walkthroughs, documentation, and answers to common questions. Can't find what you need? Reach out anytime.

Walkthroughs

Step-by-step guides

Everything you need to get the most out of PollCap.

Getting started

Set up your campaign, import donors, and generate your first call sheet in under 10 minutes.

  1. 1

    Create your account and configure your campaign (party, office, state, district)

  2. 2

    Import your donor list via CSV or discover donors from FEC filings

  3. 3

    Wait for the intelligence pipeline to score and enrich your donors (runs daily at 6 AM ET)

  4. 4

    Generate an AI call sheet with prioritized donors, ask amounts, and scripts

  5. 5

    Activate your 14-day free trial to unlock all AI features

FEC donor discovery

Search public FEC filings to find and import top political donors in any state.

  1. 1

    Navigate to Donors > Discover from FEC tab

  2. 2

    Select a state, election cycle, and minimum contribution amount

  3. 3

    Optionally filter by city, zip code, employer, or contributor name

  4. 4

    Click Discover donors — PollCap imports matches and auto-enriches with industry, wealth tier, and signal scores

  5. 5

    View your new prospects in the My Donors tab, fully scored and ready to work

Importing a donor CSV

Upload your existing donor list and let PollCap enrich each record with FEC data.

  1. 1

    Go to Donors > Import or Settings > Data Ingestion > Import CSV

  2. 2

    Drag and drop your CSV file (required columns: first name, last name)

  3. 3

    Map each CSV column to the corresponding donor field

  4. 4

    Optionally enable 'Pull FEC contributions after import' for auto-enrichment

  5. 5

    Click Import — PollCap deduplicates, creates donor records, and attaches FEC history

Signal scores and AI scoring

Understand how PollCap scores donors and how to trigger rescoring.

  1. 1

    Every donor gets a signal score (0–100) based on recency, frequency, monetary value, and momentum

  2. 2

    Scores update automatically when the daily pipeline runs (6 AM ET)

  3. 3

    For immediate scoring, open a donor profile and click 'Rescore with AI'

  4. 4

    AI scoring adds an explanation, recommended ask amount, approach angle, and timing

  5. 5

    Use the Donors page filters to sort by score, velocity, or recent activity

Generating call sheets

AI-prioritized call lists with ask amounts, talking points, and scripts.

  1. 1

    Go to Call Sheets and click Generate

  2. 2

    PollCap pulls your top-scored donors and sends them to the AI engine

  3. 3

    Each entry includes: priority rank, reason to call, suggested ask, approach angle, and a ready-to-use script

  4. 4

    Click any entry to see the full donor profile and giving history

  5. 5

    Log call outcomes to train the system and improve future recommendations

Capital Engine briefs

AI-generated intelligence briefs with signal maps, capital targets, and strategic recommendations.

  1. 1

    Navigate to Capital Engine and click 'Generate capital brief'

  2. 2

    The engine analyzes your donor signals, giving patterns, and competitive landscape

  3. 3

    Output includes: signal-driven opportunity map, high-probability capital targets, network analysis, and competitive landscape

  4. 4

    Each target includes a confidence score, ask amount, and 'why now' explanation

  5. 5

    Click any signal or target for drill-in detail with the committee dialog

Raise Money path generator

Tell PollCap your fundraising goal and timeline — it builds a phased execution plan.

  1. 1

    Go to Raise Money and enter your target amount and number of days

  2. 2

    Click 'Show me how' — the engine generates a multi-phase strategy

  3. 3

    Phase 1 targets high-value donors via calls/events, Phase 2 mid-tier via email, Phase 3 broad base

  4. 4

    Each phase lists specific donors, ask amounts, and expected yields with realistic conversion rates

  5. 5

    Contribution limits are automatically applied based on your race level

Competitive intelligence

Track opponent fundraising, donor overlap, and find open lanes.

  1. 1

    Go to Competitive Intel and click 'Add opponent'

  2. 2

    Search by committee name to link an FEC committee

  3. 3

    PollCap imports the opponent's top donors and flags overlap with your donor list

  4. 4

    Generate a Flash Report for AI analysis of their strengths, weaknesses, and your strategic opportunities

  5. 5

    Use donor overlap data to identify persuadable donors and open lanes

FAQ

Common questions

What data does PollCap use?

PollCap uses publicly available Federal Election Commission (FEC) data, IRS 990 nonprofit filings, and the donor data you import. All FEC and IRS data is public record. We never purchase private data or scrape social media.

How does AI scoring work?

Each donor is scored on four dimensions: recency (how recently they donated, 35% weight), frequency (how often, 25%), monetary value (total giving, 25%), and momentum (acceleration in giving, 15%). AI scoring adds qualitative analysis including issue alignment, network proximity, and geographic relevance.

Is my data secure?

Yes. All data is stored in encrypted PostgreSQL on Supabase Pro with row-level isolation per organization. Sessions use scrypt + HMAC authentication. We never share your donor data with other campaigns or third parties.

What happens during the 14-day free trial?

You get full access to every feature — AI generation, Capital Engine briefs, call sheets, outreach drafting, and real-time FEC imports. Your card is on file but we don't charge until day 15. Cancel anytime from your Stripe billing portal.

How often does FEC data update?

PollCap syncs with the FEC API every 15 minutes for real-time contribution data. The full intelligence pipeline (scoring, enrichment, triggers, clusters) runs daily at 6 AM ET.

Can I export my data?

Yes. You can export donor lists, call sheets, and contribution data at any time. Your data is yours — we never lock it in.

What if I need help with something not covered here?

Email us at hello@pollcap.com. We respond within one business day. For urgent campaign needs, include 'URGENT' in the subject line.

Do you offer onboarding support?

Yes. Every new account includes a guided setup wizard. For hands-on onboarding or campaign-specific configuration, email hello@pollcap.com and we'll schedule a walkthrough.

Still need help?

Our team responds within one business day. For urgent campaign needs, include “URGENT” in the subject line.

Questions, feedback, or feature requests — we want to hear it all.